Job Description
The purpose of the Director Events and Catering is to oversee all activities and responsibilities of the Event Planning Office and supervise the functioning activities that ultimately contribute to exceeding our guest expectations. See below for details and to apply for the position. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our clubs mission.
Essential Functions:
- The role is responsible for developing budgets and forecasts
- Upholds and Maintains the highest level of Customer Service to the Clients with self and team
- Developing and creating events from 5 to 150 people with a seamless turnover from sales to operations
- Analyzing and managing opportunities to maximize group and catering revenues
- Assures that the event team provides all guests with consistent high-level service throughout each event
- Fosters a fun, productive and team-oriented work environment
- Develops team members to prepare them for future opportunities
- Ensures all team leaders have the training and resources to successfully carry out their responsibilities
- Keeps the event team focused and motivated to deliver a second-to-none experience
- Reviews and discusses scheduled events with team members, troubleshoots potential problems/conflicts (including Audio/Visual), makes suggestions and inquiries regarding the hotel's room and space inventory for all opportunities that have been turned over
- Involved in event complexity discussions to proactively avoid service failures
- Serves as the customer advocate in all F&B meetings, acts as liaison between client and resort/club operations, through the planning process and event completion
- Works directly with the major, complex groups
- As situations arise, is ready and willing to assist others on the team
- Maintains banquet menu and related collateral
- Immediately reports any needed banquet space repairs to PAL and Engineering
Job Requirements:
- Must have broad understanding of facility management, technical proficiency in the Delphi environments along with POS system knowledge and the ability to manage customer budgets.
- Must have excellent planning and organization skills, familiarity and knowledge of all departments within the hotel, possess effective communication skills, be able to present ideas, expectations and information in a concise, well-organized manner and possess interpersonal conflict situations effectively.
- Must understands A/V products and services, operational challenges, be able to develop and implement solutions, and be able to manage and balance group and business based on the hotel's revenue strategy.
- Must maintain a flexible schedule and be willing to work on evenings, weekends, and holidays.
- Must have previous Senior Event Manager Experience.
- Hotel/Food Management or Business Administration experience in food service – a plus!
- This position requires driving a company vehicle on occasion. Therefore, the professional must possess a valid driver license and be insurable under our company's liability insurance policy which requires a clean driving record. A clean driving record equates to less than 9 points and no DUI in 7 years. A DMV check will be conducted per hire and annually.
- Must be able to occasionally move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds and stand, or walk for an extended period of time.
- Excellent compensation- commensurate with experience! Benefits include free: daily meals, opportunity for advancement, a non-slip shoe allowance program and travel/hotel discounts!
Benefits: Health, Dental, Life, Vision, Short Term Disability, Accident Indemnity, Hospital Indemnity, 401K, Free Employee meal
. .Lido Beach Resort is a drug-free workplace. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. Lido beach Resort is also an equal opportunity employer committed to hiring a diverse workforce.
Job Tags
Full time, Temporary work, Work at office, Immediate start, Flexible hours, Weekend work, Afternoon shift,