Language Interpreters - Tagalog/Cantonese/Mandarin/Vietnamese Job at BIG Language Solutions, Houston, TX

QkZXQkJPQmtDUXRXd2Z1Y1ZVZHlmY0pB
  • BIG Language Solutions
  • Houston, TX

Job Description

About the Company

We are seeking a skilled and experienced Language Interpreter fluent in any of these languages, Tagalog/Cantonese/Mandarin/Vietnamese, and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

About the Role

We are seeking a skilled and experienced Language Interpreter fluent in any of these languages, Tagalog/Cantonese/Mandarin/Vietnamese, and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Responsibilities

  • Provide real-time, consecutive or simultaneous interpretation between English and any of these languages Tagalog/Cantonese/Mandarin/Vietnamese during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics, quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Qualifications

  • Bachelor's degree in any discipline.

Required Skills

  • Fluency in any of these Languages: Tagalog/Cantonese/Mandarin/Vietnamese and English spoken.
  • Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills.
  • Strong interpersonal and communication skills, with the ability to maintain a professional tone.
  • Ability to work in a fast-paced, high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Preferred Skills

  • Prior experience in language interpretation is highly preferred.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Pay range and compensation package

Position Details

  • Work Mode: Tampa( Onsite role)
  • Start Date: November 4
  • Interview Process: HR screening with specific questions, assessment, and face-to-face interview

Pay Rates

  • Cantonese / Mandarin / Vietnamese: $22 – $24+ per hour

Tagalog: $25 – $28+ per hour

Equal Opportunity

Think global. Think BIG. Visit us:

Linkedin:

```

Job Tags

Hourly pay,

Similar Jobs

Macro Meal Prep SD

Prep Lead- (Assistant Chef) Job at Macro Meal Prep SD

 ...Location: Downtown San Diego Employment Type: Part-time (2 Days ONLY) Reports To: Head Chef Pay: $25.00 per hour CASH Hours: Sunday 10:00AM-6:00PM, Monday 5:30AM-2:30PM DO NOT APPLY WITHOUT RELEVANT EXPERIENCE. See requirements below. About Us: Macro... 

Priority Roofing of Houston & Greater Houston

Outside Sales Executive Job at Priority Roofing of Houston & Greater Houston

 ...should easily make a multiple 6 figure income. There is no requirement for prior industry experience as you will receive hands-on training, tools, management & competitive compensation to ensure your success. Responsibilities Pinpoint and overcome potential obstacles... 

Delivery & Distribution Solutions, LLC

Independent Courier High Point and Surrounding Areas Job at Delivery & Distribution Solutions, LLC

 ...Delivery & Distribution Solutions is looking for part time independent contract couriers for local parcel deliveries. Delivery & Distribution...  ...Expectations ~ Delivery & Distribution Solutions expectations of drivers are able to engage in transport for 8+ hours per day in... 

Scott Humphrey Corporation

Senior Construction Superintendent Job at Scott Humphrey Corporation

WHAT'S ON OFFER Base salary depending on experience level. Annual and project-based bonuses Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package Very strong project pipeline and family-oriented culture...

Obran Cooperative

Courier Delivery Driver Job at Obran Cooperative

 ...Courier Cooperation of Hawaii is an Obran Logistics company. Obran Cooperative is the...  ...join our delivery company as a Courier Driver. As a member of our team, you will receive...  ...participation Autonomy and independence Education, training, & information...