Job Description

JOB RESPONSIBILITIES :

• Answer telephone, research parts and process orders
• Maintain cleanliness of the parts department
• Manage parts inventory
• Maintain consignment accounts
• Account for department profit and loss
• Monitor and communicate order status to customer, including all backorders
• Communicate with Branch and Factory to expedite orders when necessary
• Resolve any Customer issues, problems, or complaints to satisfy the Customer
• Ensure accurate and timely ordering from vendors and invoicing to Customers
• Support and assist the Service Department, the Aftermarket Sales Representatives, and the Material Handling Specialists
• Follow Company policies and procedures
• Perform all other duties as assigned
• To take ownership and responsibility for offsite parts inventory consignment
• Place Orders with Branch and other outside chosen Vendors
• Process, File and maintain invoices and bill of ladings for incoming parts

POSITION REQUIREMENTS:

• Great interpersonal skills – At all times display honestly, ethics, and integrity
• To be Self-Managed and Self Motivated
• Ability to cope with pressure, multiple projects, and frequent interruptions
• Proficient computer skills with Microsoft Office including Outlook, Excel, and Word
• Strong verbal and written communication skills
• Confidentiality
• Adhere to and follow all Plant Safety rules and guidelines.
• Must be able to meet the physical requirements of the job.
• Regular and prompt attendance

WORKING CONDITIONS: Hours will be 7:00 a.m. – 4:00 p.m., Monday through Friday plus overtime as required. This is an hourly, non-exempt position.

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