Job Description

Company: hellocare.ai

Location: Clearwater, Florida (Onsite)

Employment Type: Full-time

At hellocare.ai , we are transforming healthcare communication through technology. As our hardware-enabled healthcare solutions continue to scale, we are seeking an experienced and detail-oriented Senior Logistics Officer to take ownership of logistics, inventory, and supply chain operations. This is a hands-on role working closely with operations, engineering, vendors, and leadership to ensure timely, accurate, and cost-effective movement of goods.

• Take end-to-end ownership of logistics and supply chain operations
• Manage inbound and outbound shipments, both domestic and international
• Coordinate with external partners

- Freight forwarders

- Carriers

- Customs brokers

- Suppliers and vendors

• Oversee inventory management, stock levels, and warehouse coordination
• Ensure accurate tracking of logistics activities

- Shipments

- Deliveries

- Returns and RMAs

• Manage logistics documentation
• Shipping records
• Invoices
• Import and export paperwork
• Monitor and optimize logistics costs, lead times, and delivery performance
• Ensure compliance with import and export regulations and internal policies
• Support procurement and purchasing activities in coordination with Operations and Finance
• Coordinate hardware distribution to customers, partners, and internal teams
• Identify logistics risks, delays, or bottlenecks and implement corrective actions
• Develop, document, and improve logistics processes and workflows
• Prepare logistics reports and performance metrics for leadership
• Support the scaling of logistics operations as the company grows
  

• 5+ years of experience in logistics, supply chain, or operations
• Proven experience managing end-to-end logistics operations
• Prior experience in relevant environments

- Hardware, medical devices, healthcare, or technology companies

- International shipping and customs coordination

- Inventory and warehouse management

• Strong organizational and planning skills
• High attention to detail with the ability to manage multiple priorities
• Strong problem-solving skills and ability to work under pressure
• Excellent communication and stakeholder management skills
• Proficiency with logistics, inventory, or ERP systems
• Advanced Excel or reporting skills are a plus
• Ownership mentality with the ability to work independently
• Willingness and ability to work 100% onsite in Clearwater, Florida

Company Benefits:

• Health insurance: Medical, dental, and vision coverage
• Paid time off: Vacation days, sick leave, and paid holidays
• Opportunities for internal growth and professional development

Why Join Us?

• Be part of a mission-driven healthcare technology company.
• Work in a collaborative, innovative, and supportive environment.
• Build your career in administration with light exposure to finance.

How to apply  

If you possess the required attitude, skills, and experience, seize the opportunity to become one of us and apply today!  Please apply via  LinkedIn Easy Apply!  

At hellocare.ai, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. 

About hellocare  

hellocare.ai is a leader in End-to-End telehealth and virtual healthcare delivery platform comprising software, hardware and AI. hellocare platform provides solutions Hospitals, Home Care and Primary Care such as Virtual Patient Observation/eSitter, Telehealth, Remote Patient Monitoring (RPM), Remote Examination Kit, Telemedicine Carts, Alerting, Communications and Workflow Management and AI use cases for fall prevention and detections. 

More about hellocare   

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